Doorstep return pickups
Scheduled customer pickups across 350+ cities with proof-of-pickup.
REVERSE LOGISTICS · RETURNS · RECALLS · REPAIR-CYCLE
Returns, replacements and recalls — managed end-to-end.
Customer pickups back to warehouses, OEM repair-cycle movements and managed recalls — with full tracking, condition handling and structured reporting.
OVERVIEW
Why teams pick Vandana for reverse logistics.
Reverse flows are often where logistics costs and customer experience hide. Vandana's Reverse Logistics service treats returns, replacements, repair cycles and recalls as a first-class shipment type — scheduled, tracked, condition-checked and reported.
From end-customer doorstep pickups to consolidated returns to warehouses or OEM hubs, we run reverse moves with the same discipline as outbound — with serial-level visibility and structured reasons-for-return reporting.
Return pickups Condition handling Structured reporting
WHY THIS SERVICE
Built for shippers who can't afford surprises.
Reason capture & QC
Reason-for-return tagged at pickup; visual QC and condition notes recorded.
Returns-to-warehouse flows
Consolidated movement back to your warehouse, RC or OEM hub.
Repair-cycle movement
Out-and-back movement between customers, service centres and OEMs.
Serial-level tracking
Track returns at item / serial level for high-value goods and electronics.
Structured MIS
Weekly reports on volumes, reasons, ageing and cycle time.
HOW REVERSE LOGISTICS WORKS
Your shipment, step by step.
- 1Pickup request
Return raised via your platform, ERP integration or our portal.
- 2Doorstep pickup
Customer pickup scheduled with reason capture and proof-of-pickup.
- 3Consolidation & QC
Returns consolidated at hub with condition check and tagging.
- 4Delivery to RC / OEM / warehouse
Returned units delivered back with signed POD and MIS reporting.
COVERAGE
Across India, branch-deep.
Pan-India reverse pickups · OEM repair-cycle loops across branch network
Delhi (HQ)MumbaiKolkataChennaiBengaluruHyderabadAhmedabadPuneJaipurRudrapurHaridwar
View full network - Delhi (HQ)
- Mumbai
- Kolkata
- Chennai
- Bengaluru
- Hyderabad
- Ahmedabad
- Pune
- Jaipur
- Rudrapur
- Haridwar
INDUSTRIES WE SERVE
Reverse Logistics for these industries.
QUESTIONS
Frequently asked about reverse logistics.
Yes — we support API, EDI and CSV-based pickup feeds so returns flow from your platform straight to our dispatch desk.
Yes — with serial-level tracking, sealed transit, condition photos at pickup and tamper-evident handling.
Yes — recall flows are run as time-bound projects with batch tracking, dedicated coordinators and daily progress reporting.
Weekly reports covering pickup volumes, reasons-for-return, ageing, in-transit positions and cycle-time metrics — customisable per client.
Yes — out-and-back movement between customer, service centre and OEM is supported as a single tracked workflow.
Didn't find your answer? Contact us →
RELATED SERVICES
Often paired with Reverse Logistics.
Warehousing & Supply Chain
Racked warehousing, WMS-driven inventory and last-mile distribution across 11 branch hubs. EDI/API integration, dedicated or shared cells.
ExploreSurface / Road Freight
Pan-India road freight with 500+ vehicles — FTL, PTL, express, containerized and reefer. Committed dates, live tracking, single point of contact.
ExploreDoor-to-Door
Door-to-door cargo: pickup at the sender's address, line-haul across road, rail, air or sea, and delivery to the consignee — one booking, one team, live tracking.
ExploreReady to ship by reverse logistics?
A named coordinator, transparent milestones and a single point of accountability — from quote to POD.